Refund policy

Return & Refund Policy

● All parcels can be opened and inspected at the time of delivery before making payment. Once payment is made, we do not accept returns or refunds on inspected parcels.

● In case of a damaged or wrong product received, please contact us within 24 hours of delivery to be eligible for a return, refund, or replacement.

● Upon verification, we will either: 　　◉ Issue a full refund, or 　　◉ Dispatch the correct/replacement product to you.

● Claims made after 24 hours of delivery will not be entertained.

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Exchange Policy

● Exchanges are only accepted in case of a wrong or damaged product received.
● The replacement product will be dispatched once the claim is verified.
● No exchanges will be entertained for change of mind or wrong selection by the customer.

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Cancellation Policy

● Orders can be cancelled before dispatch only.
● Once the order has been dispatched, it cannot be cancelled.
● To cancel your order, contact us immediately.

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Non-Returnable Items

● Items that have been opened, used, or damaged by the customer.
● Products returned without original packaging.
● Items claimed after 24 hours of delivery.

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Contact Us

● For any return, refund, or exchange request, please contact us within 24 hours of receiving your order.
● Provide your order number along with photo or video evidence of the issue for faster resolution.
● Reach us directly on WhatsApp for quick support:

　　📲 WhatsApp: +92 333 901 2322